How we respect your privacy
Key pillars of bigtaka net data protection at a glance
SSL encryption protection
Every transaction and piece of personal information is protected with 256-bit SSL encryption. Hackers and third parties have absolutely no way to access your data.
Sale of Data is Strictly Prohibited
Under no circumstances does bigtaka net sell your personal data to advertisers or third parties. Your data is used exclusively to deliver our services.
Your information, under your control
You can request to view, correct, or delete your stored data at any time. We respond within a maximum of 30 business days.
Secure Data Storage
Your information is stored on internationally certified secure servers. Regular security audits and penetration testing are conducted to ensure there are no vulnerabilities.
Cookie transparency
Bigtaka net uses cookies solely to improve your experience. The types of cookies we use and how to disable them are explained in detail below.
Marketing Opt-Out Option
You can opt out of bigtaka net marketing emails or notifications at any time. No promotional messages will be sent without your consent.
Privacy Policy details
Full details of the bigtaka net Privacy Policy are provided below, organized by section.
01 What information we collect
When you create an account and use our services on bigtaka net, we collect certain information. This is done solely to provide you with the best possible service — not to compromise your privacy. We collect only what is necessary.
Bigtaka net collects three main categories of information — data you provide directly, data collected automatically, and data received from third parties.
| Data Type | Example | Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Account verification & KYC |
| Contact Information | Phone number, email address | Account security & support |
| Payment Information | BKash/Nagad/Rocket account number, transaction history | Deposit & Withdrawal Process |
| Technical information | IP address, device information, browser | Security & Fraud Prevention |
| Behavioral data | Game history, bet amounts, session data | Responsible Gaming & Service Improvement |
02 How we use your information
Bigtaka net uses your personal information only for the purposes listed below. Your data is never used for unrelated or unjustified purposes.
- Account management: For registration, login verification, and identity confirmation.
- Payment Processing: To process deposits and withdrawals securely.
- Customer Support: To resolve your complaints or issues quickly.
- Security Assurance: To prevent fraud, money laundering, and unauthorized access.
- Service Improvement: To improve the platform based on your experience.
- Responsible Gaming: To detect unusual gaming patterns and provide you with the appropriate support.
- Legal obligations: To comply with licensing authorities or government directives.
03 Data Sharing & Third Parties
Bigtaka net never sells your personal information. In certain limited situations, select data may be shared with trusted partners — always in the interest of serving you better.
- Payment Processor: Payment gateways such as bKash, Nagad, and Rocket receive the information necessary to complete transactions.
- Game provider: Limited data is shared with licensed game studios for the operation of Live Casino and slot games.
- Legal authorities: Disclosure of information may be required under a court order or government directive.
- Security Auditor: Licensed audit firms may receive limited data for platform security verification.
04 Cookie policy
Bigtaka net uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help make your experience smoother and more convenient.
Types of cookies we use:
- Essential cookies: Without these cookies, bigtaka net will not function properly for login sessions and security.
- Performance Cookies: Helps analyze page load speed and errors.
- Functionality Cookies: Remembers your language preferences and settings.
- Analytics Cookies: Helps identify which pages users visit most frequently.
You can manage or block cookies from your browser settings. However, disabling essential cookies may cause some features to not work correctly.
05 Data Retention Period
Bigtaka net does not retain your information longer than necessary. How long data is kept depends on the type of data and applicable legal requirements.
- Account information: Retained for as long as your account is active and for up to 5 years after closure (as required by law).
- Transaction Records: A minimum of 5 years, in accordance with financial regulatory guidelines.
- Game logs: Stored for up to 3 years.
- Support Conversations: Up to 2 years after resolution.
- Marketing Data: Deleted immediately upon withdrawal of consent.
06 Your data rights
As a registered user of bigtaka net, you have full control over your own information. Contact our support team to exercise any of the rights listed below.
Right to Access Data
You can request a full breakdown of all the information we have collected about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data, subject to certain conditions.
Right to Restrict Processing
You may request that we stop using your data for specific purposes.
Right to Data Portability
You can request a complete copy of your information in a readily readable format.
Right to object
You may object to the processing of your data for specific purposes.
07 Child Protection Policy
Bigtaka net strictly does not serve anyone under the age of 18. We do not knowingly collect personal information from children or minors.
- Age is verified at registration, and ID may be requested if there is any doubt.
- Any account identified as belonging to a user under 18 will be closed immediately.
- If a parent believes their child is using bigtaka net, please notify us immediately.
08 Privacy Policy changes
Bigtaka net may update this Privacy Policy from time to time. Users will be notified of any significant changes via notification or email before they take effect.
- The date of any change will always be noted at the top of this page.
- For significant changes, users will be asked to provide their consent again.
- Continued use of bigtaka net after any policy update will be considered acceptance of the revised policy.
09 Contact us
For any questions, concerns, or data-related requests regarding our Privacy Policy, please get in touch with the bigtaka net support team.
- Email: [email protected]
- Live Chat: Available 24/7 — use the chat icon on the website.
- Response Time: Typically within 48 hours.